The Redeye Complex

Tuesday, February 12, 2008
Problem? What's changed?
A massive e-mail blackout that hit BlackBerry users Monday afternoon was caused by an “internal data routing system,” according to a statement from Research in Motion Ltd.

The system was one that had recently been upgraded...

ah yes. When a computer outage occurs, the question always asked, "who changed what?"

I sure hope the tech guy opened a change record for that "upgrade".


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